🔒 Polaris3D Privacy Policy
Polaris3D Co., Ltd. (“Polaris3D,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, retain, and protect personal information when you visit our website or submit an inquiry regarding our products and services.
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Polaris3D
Privacy Policy
Polaris3D (hereinafter, the “Company”) establishes and discloses this privacy policy pursuant to Article 30
of the Personal Information Protection Act to protect the personal information of data subjects and to
handle related complaints promptly and smoothly.
🔒 Polaris3D Privacy Policy
Polaris3D (hereinafter, the “Company”) establishes and discloses
this privacy policy pursuant to Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to
handle related complaints promptly and smoothly.
Article 1. Purpose of Processing Personal Information
Polaris3D processes personal information for the following purposes:
Responding to inquiries: To review and respond to inquiries regarding our products, services, and robotics solutions.
Sales and customer relationship management: To manage business inquiries, communicate with prospective customers, and provide relevant product and service information.
Marketing communications: To send promotional information and marketing communications only where the individual has provided separate consent, where required.
Website operation and analytics: To analyze website usage, improve website performance and user experience, and maintain website security.
Personal information will not be used for purposes other than those stated above unless permitted by applicable law.
Article 1.
Purpose of Processing Personal Information
The Company processes personal information for the following purposes and does not use it for any purposes other than those specified.
If the purpose of use changes, the Company will obtain separate consent.
Website membership registration and management
Confirming intent to register, identifying and authenticating the individual,
maintaining and managing membership status
Preventing fraudulent use, providing notices and notifications, handling civil complaints, etc.
Provision of goods or services
Shipping goods, providing content and services, sending contracts/invoices
Identity/age verification, fee settlement, debt collection, etc.
Handling of grievances
Verifying the identity of the complainant, checking the details of the complaint,
and notifying the results of handling, etc.
Article 1. Purpose of Processing Personal Information
The Company processes personal information for the following purposes and does not use it for any purposes other than those specified.
If the purpose of use changes, the Company will obtain separate consent.
Website membership registration and management
Confirming intent to register, identifying and authenticating the individual,
maintaining and managing membership status
Preventing fraudulent use, providing notices and notifications, handling civil complaints, etc.
Provision of goods or services
Shipping goods, providing content and services, sending contracts/invoices
Identity/age verification, fee settlement, debt collection, etc.
Handling of grievances
Verifying the identity of the complainant, checking the details of the complaint,
and notifying the results of handling, etc.
Article 2. Personal Information Collected
Polaris3D may collect the following personal information through its inquiry form:
Required information: Name, company name, contact number, email address, and inquiry category.
Optional information: Details of the inquiry submitted by the user.
Marketing information: Information collected through a separate marketing subscription or consent form, as applicable.
When users visit our website, certain information may also be collected automatically, such as IP address, cookies, access timestamps, pages visited, browser information, device information, and website usage data, depending on the website configuration and analytics tools in use.
The exact categories of automatically collected information should be confirmed against the website's actual configuration.
Article 2.
Processing and Retention Period of Personal Information
The Company retains and uses personal information only within the period stipulated by
laws and regulations or the period consented to by the data subject.
Retention periods by item are as follows:
Website membership registration and management:
Until membership withdrawal. However, in the following cases, until the reason is resolved:
When an investigation/prosecution related to violation of relevant laws is in progress
➝ until completion
When a creditor–debtor relationship exists ➝ until settlement is completed
Article 2. Processing and Retention Period of Personal Information
The Company retains and uses personal information only within the period stipulated by
laws and regulations or the period consented to by the data subject.
Retention periods by item are as follows:
Website membership registration and management:
Until membership withdrawal. However, in the following cases, until the reason is resolved:
When an investigation/prosecution related to violation of relevant laws is in progress
➝ until completion
When a creditor–debtor relationship exists ➝ until settlement is completed
Article 3. Retention and Processing Period
Polaris3D retains personal information only for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
Personal information will be securely deleted or otherwise disposed of when the applicable retention period expires or the information is no longer necessary for its intended purpose, subject to any legal retention obligations.
Retention periods and deletion criteria must be specified according to Polaris3D's actual internal policies and applicable legal requirements before this Privacy Policy is published.
Article 3.
Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties without
the data subject’s consent.
Exceptions are as follows (where applicable):
Article 3. Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties without
the data subject’s consent.
Exceptions are as follows (where applicable):
Article 4. Provision of Personal Information to Third Parties
Article 4.
Outsourcing of Personal Information Processing
Polaris3D does not provide personal information to third parties except where:
The individual has provided valid consent.
Disclosure is required or permitted by applicable law.
Another legally recognized basis for disclosure applies.
The use of third-party analytics or other services will be handled in accordance with applicable law and the actual configuration of those services.
In accordance with Article 25 of the Personal Information Protection Act,
the Company specifies security,
restrictions on re-consignment, and liability provisions in outsourcing contracts and
supervises the consignee.
If the details of outsourcing or the consignee change,
the Company will disclose it immediately through this policy.
Article 5. Entrustment of Personal Information Processing
Polaris3D manages its customer inquiry information through an internally developed CRM system hosted on the company's internal server. CRM maintenance is handled by internal personnel.
If website hosting providers, analytics providers, email services, or other external service providers process personal information on behalf of Polaris3D, the relevant service providers and processing activities will be identified in this Privacy Policy as required by applicable law.
Article 5.
Rights of Users and Legal Representatives and How to Exercise Them
The data subject may exercise the following rights against the Company at any time :
Request to access personal information
Request correction of errors
Request deletion
Request suspension of processing
Requests may be made in writing, by phone, email, or fax, and the Company will take action without delay. When exercised through an agent (including a legal representative), a power of attorney must be submitted.
Article 6. Cross-Border Transfer of Personal Information
Polaris3D will disclose any applicable cross-border transfer of personal information in accordance with applicable law.
Where a cross-border transfer occurs, the relevant details—including the destination country, recipient, purpose of transfer, categories of information transferred, transfer method and timing, retention period, and legal basis—will be disclosed as required by law.
The actual use of analytics tools and any associated overseas data transfers must be verified before this section is finalized.
Article 6.
Items of Personal Information Processed
Membership registration and management
Required: ID, password, address, email
Optional: Name, date of birth
Provision of goods or services
Required: ID, password, address, email
Optional: Name, date of birth
Items automatically collected
IP address, cookies, MAC address, usage records, visit records, records of misuse, etc.
Article 7. Destruction of Personal Information
When personal information is no longer required for its intended purpose or the applicable retention period has expired, Polaris3D will destroy the information without undue delay, unless retention is required by law.
Electronic records: Destroyed using methods designed to prevent recovery or reproduction.
Paper records: Shredded or incinerated, as appropriate.
Information subject to a legal retention requirement will be stored separately or otherwise managed in accordance with applicable law until it can be destroyed.
Article 7.
Destruction of Personal Information
The Company destroys personal information without delay when the retention period expires or the processing purpose has been achieved.
When preservation is required by law, the information is stored separately in a different database (DB).
Destruction methods :
Electronic files: Deleted in a way that cannot be restored (e.g., low-level format)
Paper documents: Shredding or incineration
Article 8. Rights of Individuals
Individuals may exercise their rights regarding their personal information, including requests for access, correction, deletion, or suspension of processing, to the extent provided by applicable law.
Requests may be submitted to the contact designated in Article 11. Polaris3D will respond in accordance with applicable legal requirements.
Article 8.
Measures to Ensure the Safety of Personal Information
Administrative measures: Establishing internal management plans, employee training
Technical measures: Access control, encryption, installation of security programs
Physical measures: Access control for computer rooms and data storage rooms
Article 9. Measures to Protect Personal Information
Polaris3D takes reasonable technical, administrative, and physical measures to protect personal information against unauthorized access, loss, alteration, disclosure, or damage.
Such measures may include access controls, account and permission management, security updates, internal management procedures, and other safeguards appropriate to the information processed.
The measures stated here should reflect the safeguards actually implemented by Polaris3D.
Article 9.
Operation of Cookies
The Company uses cookies to provide customized services.
A cookie is a small amount of information stored in the user’s browser.
How to refuse cookies:
Web browser menu ➝ Tools ➝ Internet Options ➝ Privacy settings
Refusal may limit the use of certain services.
Article 10. Cookies and Automatically Collected Information
Article 10.
Personal Information Protection Officer
The website may use cookies and analytics technologies to understand website usage, improve services, and evaluate website performance.
Polaris3D uses Google Analytics and may use other tools depending on the website configuration. The specific tools, information collected, purposes of use, and available user controls should be confirmed and disclosed accurately.
Users may be able to manage cookies through their browser settings. Disabling cookies may affect certain website functions.
Article 11. Personal Information Protection Contact
Article 11.
Department for Requests to Access Personal Information
For questions, requests, or complaints concerning personal information, please contact:
Company: Polaris3D Co., Ltd.
Personal Information Protection Officer: [Polaris3D]
Email: [Marketing@polaris3d.co]
Phone: [+82 1533-0298]
The contact details above must be completed with the company's actual designated contact information before publication.
Article 12. Remedies for Infringement of Rights
Article 12.
Remedies for Infringement of Rights and Interests
Individuals may seek assistance from the following organizations regarding personal information protection and related disputes in the Republic of Korea:
Agency
Contact
Main Functions
Agency
Agency
Contact
Contact
Main Functions
기관명
연락처
주요 업무
기관명
연락처
주요 업무
Personal Information Infringement Report Center (KISA)
☎️ 118 / privacy.kisa.or.kr
Incident reports, consultation
Personal Information
Infringement Report
Center (KISA)
☎️ 118
Incident reports,
consultation
Personal Information Dispute Mediation Committee
☎️ 1833-6972 / kopico.go.kr
Dispute mediation,
collective dispute resolution
Personal Information
Dispute Mediation
Committee
☎️ 1833-6972
Dispute mediation,
collective dispute resolution
Supreme Prosecutors’ Office – Cyber Investigation Division
☎️ 02-3480-3573 / spo.go.kr
Cybercrime investigations
Supreme Prosecutors’
Office – Cyber
Investigation Division
☎️ 02-3480-3573
Cybercrime
investigations
National Police Agency –
Cyber Bureau
☎️ 182 / cyberbureau.police.go.kr
Infringement reports, consultation
National Police Agency
– Cyber Bureau
☎️ 182
Infringement reports,
consultation
Article 13. Changes to This Privacy Policy
Polaris3D may revise this Privacy Policy to reflect changes in applicable laws, services, or internal procedures.
Any material changes will be announced through the website as required by applicable law.
Effective Date: [October.12.2026]
Last Updated: [October.12.2026]
Article 13.
Enforcement and Changes to the Privacy Policy
This Privacy Policy takes effect on December 22, 2022.
Any changes will be announced through the Company’s website.
Article 13. Enforcement and Changes to the Privacy Policy
This Privacy Policy takes effect on December 22, 2022.
Any changes will be announced through the Company’s website.